Planning your first Kiwi adventure?
Kia ora! (That’s “hello” in Māori)
Whether you’re landing in Auckland, road-tripping through the South Island, or cruising through the majestic fjords of Fiordland, New Zealand is a country that leaves a lasting impression. Known for its jaw-dropping landscapes, warm hospitality, and relaxed pace of life, it’s the perfect place to both unwind and explore.
This guide answers frequently asked questions from international visitors and will help you feel ready to embrace all that Aotearoa (the Māori name for New Zealand) has to offer.
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Entry & Visas
Do I need a visa to visit New Zealand?
Travellers from most visa-waiver countries—including parts of Europe, Asia, and beyond—must apply for an NZeTA (New Zealand Electronic Travel Authority) before arrival.
How do I apply?
You can apply via the official New Zealand Immigration website or the NZeTA app. Processing typically takes 24–72 hours. You’ll also need to pay the IVL (International Visitor Conservation and Tourism Levy) as part of your application.
How long can I stay?
The NZeTA generally allows stays of up to 3 months for visa waiver countries, or up to 6 months for some nationalities (check your eligibility).
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Arrival & Customs
What items must I declare on arrival?
New Zealand enforces strict biosecurity rules. You must declare the following:
- All food, including snacks, herbs, and spices
- Outdoor gear that may carry soil, seeds, or plant material
- Hiking boots, tents, and equipment used in nature
- Animal products, wooden items, or shell-based souvenirs
Tip: When in doubt, declare it—failure to do so can result in hefty fines.
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Currency & Money
What currency is used?
The New Zealand Dollar (NZD) is the official currency.
Can I use foreign currency?
No, all purchases must be made in NZD. However, credit and debit cards are widely accepted, and contactless payment (e.g. Apple Pay, Google Pay) is commonly used.
Do I need to carry cash?
A small amount is handy for rural areas or markets, but cards will suffice for most travellers.
Tipping: Not required, but a 5–10% tip is appreciated for excellent service in restaurants and cafés.
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Phones & Internet
Will my phone work in New Zealand?
Yes—if it’s unlocked, you can easily purchase a local SIM card from providers like Spark, 2degrees, or One NZ at the airport or in town.
Is Wi-Fi available?
Yes, most accommodation providers, cafés, libraries and city centres offer free or paid Wi-Fi.
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Transport & Driving
Which side of the road do they drive on?
Kiwis drive on the left-hand side of the road.
Can I drive with my overseas licence?
Yes—you can use your valid driver’s licence for up to 12 months, provided it’s in English (or accompanied by an official translation or International Driving Permit).
Are there other transport options?
Absolutely. New Zealand is ideal for self-drive holidays, but you can also travel via coach tours, domestic flights, ferries, rail journeys, and intercity buses.
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Weather & Seasons
When is summer in New Zealand?
New Zealand’s seasons follow the Southern Hemisphere calendar:
- Summer: December – February
- Autumn: March – May
- Winter: June – August
- Spring: September – November
Tip: Weather can change quickly, particularly in the South Island. Layered clothing is recommended year-round.
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Health & Safety
- Tap water is safe to drink throughout the country
- UV rays are strong, even on cloudy days—use SPF 30+ sunscreen
- Emergency number is 111 (police, fire, ambulance)
- No dangerous wildlife—New Zealand is famously safe, clean, and welcoming
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Language & Culture
Is English widely spoken?
Yes—English is the main language in New Zealand. Māori, the language of the indigenous people, is also widely used in place names and greetings.
Useful Māori and Kiwi phrases:
- Kia ora = Hello
- Tēnā koe = Thank you (formal)
- Sweet as = Great / no problem
- Chilly bin = Cooler/icebox
- Bach (pronounced “batch”) = Holiday home
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Shopping & Tax
Is tax included in prices?
Yes—New Zealand includes a 15% GST (Goods and Services Tax) in displayed prices.
Can I claim tax back on departure?
No, New Zealand does not offer a tourist tax refund scheme.
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Final Travel Tips
- Pack layers—weather can vary dramatically in one day
- Pre-book activities during peak travel seasons, especially for places like Milford Sound and the Interislander Ferry
- Slow travel is best—take your time, enjoy the scenery
- Respect Māori culture and the environment—it’s part of what makes NZ so special
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Nau mai, haere mai – Welcome to New Zealand!
From glowworms and geysers to vineyards and volcanoes, New Zealand is a traveller’s dream. With friendly locals, awe-inspiring landscapes, and endless experiences to discover, your adventure is only just beginning.
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