Welcome to Australia – Guide & FAQs

Planning your first trip Down Under?

Whether you’re dreaming of the Great Barrier Reef, iconic cities like Sydney and Melbourne, or the vast red heart of the Outback, Australia offers a perfect blend of the familiar and the adventurous.

To help make your arrival smooth and your journey unforgettable, here’s a practical guide covering everything you need to know before you land.

Entry & Visas

Do I need a visa for Australia?
Most international travellers must apply for an ETA (Electronic Travel Authority) or relevant tourist visa before arriving.

How do I apply?
Applications can be completed online or via the official Australian ETA app. Approval is typically fast—within 24 hours.

How long can I stay?
The ETA allows visits of up to 3 months at a time for tourism purposes. Check your country’s eligibility on the official Australian immigration website.

Arrival & Customs

What must I declare at customs?
Australia enforces strict biosecurity laws. On arrival, you must declare:

  • Any food products (including packaged snacks)
  • Outdoor gear with soil or plant material
  • Medications, especially those not in original packaging

Tip: When in doubt—declare it. Undeclared items can result in fines.

Currency & Money

What currency is used?
The Australian Dollar (AUD).

Do I need to carry cash?
Australia is highly card-friendly. Most places accept credit/debit cards and contactless payments like Apple Pay or Google Pay. A small amount of cash can be useful in remote areas or markets.

Are ATMs available?
Yes, ATMs are easy to find across cities and towns.

Tipping: Not required, but a 5–10% tip is appreciated for excellent service in restaurants and cafés.

Phones & Internet

Will my phone work in Australia?
Yes—if your device is unlocked, you can buy a local SIM card from Telstra, Optus, or Vodafone, available at airports and convenience stores.

Wi-Fi access:
Free Wi-Fi is available in most hotels, cafés, libraries and airports.

Transport & Driving

Which side of the road do they drive on?
Australia drives on the left-hand side of the road.

Can I rent a car with an overseas licence?
Yes—most rental companies accept valid foreign licences (in English). Some may request an International Driving Permit (IDP) as a backup, so check ahead.

Other transport options:
Domestic flights, long-distance buses, intercity trains, rail journeys, and rideshare apps (like Uber) are widely used.

Weather & Seasons

When is summer in Australia?
Australia follows the Southern Hemisphere seasons:

  • Summer: December – February
  • Autumn: March – May
  • Winter: June – August
  • Spring: September – November

Tip: Northern regions (e.g. Cairns, Darwin) are tropical and humid, while southern cities (e.g. Melbourne, Hobart) can be much cooler. Pack layers and check the climate of your destination.

Health & Safety

  • Sun protection is essential – wear SPF 30+ sunscreen daily
  • Tap water is safe to drink throughout the country
  • Emergency number: Dial 000 for police, fire or ambulance
  • Australia is considered very safe, but basic travel precautions are always wise

Language & Culture

What language is spoken?
English is the official language, often infused with a touch of Aussie slang.

Helpful Aussie terms:

  • “Thongs” = Flip-flops
  • “Arvo” = Afternoon
  • “No worries” = You’re welcome / All good
  • “Servo” = Petrol station

Shopping & Tax

Is sales tax included in prices?
Yes—GST (Goods & Services Tax) of 10% is included in the listed price.

Can I claim a tax refund?
Yes—if you spend over AUD $300 in one store and carry the goods with you when departing, you may be eligible for a GST refund via the Tourist Refund Scheme (TRS) at the airport.

Final Tips for a Smooth Arrival

  • Download essential travel apps before you go (maps, translation, airline apps)
  • Pack for changing weather—especially if travelling across states
  • Wildlife is iconic but rarely dangerous—you’re more likely to see kangaroos in reserves than in cities
  • Embrace the pace—Australia is easy-going and best enjoyed slowly

Welcome to Australia!

From rainforest to reef, desert to vineyard, Australia delivers scenery and experiences that exceed expectations. With friendly locals, world-class sights, and wide-open skies, your adventure begins the moment you arrive.

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